Privacy Policy

We collect personal information you provide directly to us, such as your name, email address, and phone number when you fill out our contact form, subscribe to our newsletter, reserve a U-Pick time slot, or register for a farm event or workshop.

We may also collect limited technical information automatically when you browse our website, including your device type, browser, and pages visited, to help us understand how visitors use the site.

We use the information we collect to:

• Confirm and manage U-Pick reservations and event bookings
• Respond to inquiries submitted through our contact form
• Send seasonal updates and newsletters you have opted into
• Notify you of weather-related closures or schedule changes
• Improve our website, products, and visitor experience

We do not sell, rent, or trade your personal information to third parties.

Our website uses a small number of cookies to keep the site working properly and to remember basic preferences, such as your theme setting. You can disable cookies in your browser settings at any time; the site will remain usable, though some features may not work as smoothly.

We rely on a few trusted third-party providers to run parts of our website, such as map embeds for directions to the farm and services that deliver our email newsletter. These providers only receive the information necessary to perform their service and are required to protect it. We encourage you to review their privacy policies as well.

We take reasonable administrative and technical measures to protect your personal information against loss, misuse, and unauthorized access. Access to visitor information is limited to family members and staff who need it to run farm operations. No method of transmission over the internet is completely secure, but we work to keep your information safe.

You may request access to, correction of, or deletion of the personal information we hold about you at any time. You can also unsubscribe from our newsletter using the link included in every email. To make a request, simply contact us using the details below and we will respond promptly.

Families are at the heart of our farm, but our website is not designed to collect personal information from children under 13. Bookings and form submissions should be made by a parent or guardian.

If you have any questions about this Privacy Policy or how we handle your information, please reach out through our contact page, email us at hello@maplevalley.farm, or write to Maple Valley Farm, 123 Country Road, Ontario, Canada K1A 0A6.